Terms & Conditions

Introduction

The terms and conditions section of SEOBERG draw out rules with respect to the usage of the SEOBERG website and services we provide to our clients. It also sheds light on fundamental guidelines regarding refunds and money-back guarantee policy.

By using the SEOBERG website, users invariably accept all the following obligations.

Search SEOBERG Content

Images, videos, company logo, icons, landing pages, footer, header, blogs, and every other piece of content on this website belongs to SEOBERG. No individual or group of people has the right to copy, repurpose, modify, republish, or distribute this content on any platform without taking into confidence or seeking formal written approval from SEOBERG.

The unlawful exploitation of our content will account for a violation of trademark, copyright, and other relevant legal jurisdictions. SEOBERG is fully empowered by the law to make a strong case for civil and criminal penalties against anyone who indulges in the illegal use of the content published on our website.

Refund Policy

SEOBERG walks the tight line of a customer-friendly refund policy. However, we would like to mention certain conditions that are applicable to our refund policy.

If you do not wish to proceed with our services before the project commences, you may do that and SEOBERG will refund 100 percent of your amount after deducting the transaction charges.

If you discontinue our services when the project is active, SEOBERG will be liable to refund the balance payment. We will retain the amount of completed work related to your project and refund the remaining balance.

Whether a project is active, completed, or on hold, it will not qualify for a partial or full refund if the payment was done 90 days or more ago.

Any of our customers who wants to make a request for a refund may directly send us a request and we will decide after thoroughly evaluating the status of his/her case.

100% Money-Back Guarantee

SEOBERG follows a hassle-free 100% money-back guarantee policy with respect to its SEO / SMM projects. However, we would like to mention certain conditions that might be applicable to our 100% money-back guarantee policy.

If there is any commitment, which we are unable to provide within the given time. SEOBERG will not be liable to hold the clients’ payment and will reimburse the entire amount to the client, including all the transaction changes.

Clients must initiate the money-back guarantee process by or before 30 days from the date of project completion. Requests received after 30 days will not be entertained.

Payment Policy

All digital marketing services offered by SEOBERG will be billed on a monthly recurring basis or on Renewal including Pay Per Click Advertising (PPC), Search Engine Optimization (SEO), Social Media Marketing (SMM), Content Marketing, and other such like digital marketing services. Considering the duration and complexity of a project, customers might be charged on a recurring monthly payment basis for specific web development and design projects.

Client Feedback And Approval

All SEOBERG projects are subject to the written feedback and approval of clients. If a client fails to provide feedback within 30 days or by the time a project marks its ending (whichever comes first), SEOBERG has the right to retain the project costs. In such a case, clients cannot contest a full refund. However, there could be a possibility of a partial refund upon mutual agreement.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

Client Websites

SEOBERG does not bear any responsibility for damages incurred to clients or their entities (such as websites). Clients who are not happy with our services may request a refund and subsequently, stop using the website. SEOBERG will not be liable for penalties owing to the accidental leakage or loss of client data from the search engine.

SEOBERG relies on white-hat SEO practices that stand in line with the respective search engine’s most recent guidelines. We undertake action on clients’ websites after getting their approval beforehand.

Changes To Client Website

It is highly advisable for all our clients to back up their websites as it will prove handy in the face of any data loss. We also strongly recommend our clients to never perform any changes to the website without notifying us.

Changes To Website META Tags

Changes in the website design, template, or META tags could potentially influence the website traffic as well as ranking. Thus, our clients are recommended to tweak META details or alter the website and its content without taking us into confidence beforehand. SEOBERG does not hold/share the responsibility for damages caused to ranking or traffic due to the changes in META details, design, theme, or content undertaken by any party.

Search Engine Penalties

SEOBERG does not bear the responsibility if the client’s website receives a penalty from search engines for whatever reason. SEOBERG is the ardent follower of white-hat SEO tactics aligning with search engine guidelines. Moreover, we inform clients before proceeding with any website changes.

Web Development Policy

SEOBERG undertakes web development projects at clients’ requests. We will not share the burden of responsibility for data theft, or any harm caused to the online and offline property. Whenever possible, we request clients to provide us user-level access to their websites instead of administrative access.

SEOBERG also recommends clients immediately change the login access to their websites as soon as the project marks completion. At the same time, we suggest our clients to backup websites on a trustworthy and protected server. In case a website is waived off from the Google index or gets erased unintentionally, SEOBERG will not be held accountable for that.

SEO Work

SEOBERG will not be liable if Google discounts website links from the index. SEOBERG will also not be answerable if clients’ ranking is demoted due to the search engine updates. Performance issues from the part of clients related to ISP provider, hosting, or etc. that lay outside our control will not be our responsibility.

Image Policy

SEOBERG incorporates streaming images in clients’ projects unless they are up for making payment for a specific picture. We use legally acceptable images for clients. SEOBERG never utilizes images backed by copyright protection.

Changes To Our Terms And Conditions Page

If SEOBERG updates, amends, or changes its terms and conditions page, this page will be adjusted accordingly. Users should visit this page frequently to stay informed about our policies. SEOBERG is not legally responsible to update clients regarding changes in terms and conditions.

SEOBERG Images Policy

Every image on SEOBERG Website is our property. No one is permitted to use these images in any capacity without asking for prior written or verbal approval from SEOBERG.

Privacy Policy

We request our clients to go through our Privacy Policy page to learn more about us. You can visit our Privacy Policy page by clicking here: Privacy Policy

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to SEO BERG.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from SEO BERG. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

  • For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.
  • For mobile communications, reply "STOP" or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.
4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

SEO BERG reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at support@seoberg.com.

SMS and Email Terms & Conditions

1. Overview

By subscribing to our SMS and email communication services, you agree to receive text messages and emails from SEOBERG . These communications may include updates, promotional content, notifications, and other information related to our services. Your participation in these programs is subject to the following Terms & Conditions, in compliance with 10DLC TCR regulations for the US and Canada.

2. Opt-In Process

SMS Subscription: When you provide your mobile number on our website, you may receive a confirmation text message asking for your consent to subscribe to our SMS service. By replying to the confirmation message with the designated keyword (e.g., "YES"), you agree to opt in to receive SMS messages from SEOBERG .

Email Subscription: By providing your email address and selecting the option to receive communications from us, you consent to receiving emails related to our services, promotions, and updates.

3. Message Frequency

SMS: The number of SMS messages you receive may vary based on your communication requirements with our team. This allows us to provide timely updates and respond to your needs effectively.

Email: Emails will be sent periodically and may vary in frequency depending on the type of communication and your preferences.

4. Opt-Out Process

SMS Opt-Out: You can opt out of our SMS communications at any time by replying to any of our messages with the word "STOP". Upon receipt of your opt-out request, we will send a confirmation message, and you will no longer receive SMS messages from us.

Email Opt-Out: To unsubscribe from our email communications, click the "unsubscribe" link provided at the bottom of any email we send. You can also contact us directly at support@seoberg.com to request removal from our email list.

5. Cost

SMS: Message and data rates may apply based on your mobile carrier plan. Please check with your carrier for details.

Email: There is no charge for email communications.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

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